The defrost cycle is activated when the temperature of the outdoor coil drops below 32 degrees. At this temperature, frost can form on the coil, which can cause damage if it builds up. This is where the defrost cycle comes in. Your heat pump will switch to cooling mode to warm up the coil and melt the ice.
The heat pump defrost mode is a self-preservation feature that keeps the unit running properly when the unit’s coil temperature dips below freezing. In most instances, a system running in defrost mode isn’t a heating and cooling emergency.